Privacy Policy for Mediq

Welcome to ميديك. We deeply value your trust and place the privacy of your personal data at the heart of our operations. This page explains how we collect, use, and protect your information when you visit or shop from our website: https://mediqcosmetics.com.

1. Information We Collect

To provide you with a seamless and premium shopping experience, we collect the following data when you create an account or place an order:

  • Personal Details: Full name, shipping address, phone number, and email address.

  • Account Information: Username and encrypted password.

  • Technical Data: Your IP address, browser type, and device information to ensure site security and improve performance.

2. How We Use Your Information

The data we collect is used strictly for the following purposes:

  • Order Fulfilment: Processing your purchases and delivering them to your doorstep efficiently.

  • Communication: Updating you on your order status or responding to your inquiries and support requests.

  • Personalisation: Enhancing your browsing experience and suggesting products that match your interests.

  • Updates: Sharing exclusive offers and new arrivals (only if you choose to subscribe to our newsletter).

3. Sharing Your Data with Third Parties

We respect your privacy and do not sell or rent your information to any third-party marketing agencies. We only share necessary data with trusted partners to complete your service:

  • Shipping Partners: Providing your name, address, and phone number to courier companies for delivery.

  • Payment Gateways: All financial transactions are processed through secure, encrypted channels. We do not store your credit card details on our servers.

4. Cookies

We use cookies to enhance your journey on our website. These small files help us remember items in your shopping cart, maintain your login session, and understand how you interact with our content. You can manage or disable cookies at any time through your browser settings.

5. How We Protect Your Data

We employ advanced security protocols and global encryption standards (SSL) to safeguard your information against unauthorized access. Our team is trained to handle customer data with the highest levels of confidentiality and professionalism.

6. Your Rights as a Customer

You have full control over your data, including the right to:

  • Access and update your personal information through your account settings.

  • Request the permanent deletion of your account or data from our database.

  • Unsubscribe from marketing communications at any time with a single click.

7. Updates and Contact Information

We may update this policy periodically to reflect changes in technology or legal requirements. If you have any questions regarding your privacy, please feel free to reach out to us directly through our “Contact Us” page.